TThe Jasmine Star Show
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27 February 2024

Do THIS to Close More Sales

2Frameworks
9Insights

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Frameworks in this episode

Insights & moments

The myth-busts, hot takes, explainers, and tools worth keeping.

Myth Buster· 1

Myth Buster04:38

Why a Bigger Mastermind Is Not Necessarily Better

Prospects viewed the same mastermind through opposing lenses: one feared too many participants while another feared too few. Jasmine argues that value comes from aligned goals and useful differences among members, not group size alone.

  • The same offer can produce contradictory concerns.
  • Minimum access and guarantees should be stated clearly.
  • Shared objectives help members accelerate progress.
  • Different perspectives expose weak assumptions.

“Same offer, but people were looking at the offer through their lens and perspective.”

Jasmine Star · 05:35

“It is not the size of the mastermind that has the impact, it is how closely aligned the founders and entrepreneurs are to similar and…”

Jasmine Star · 06:32
#masterminds#group coaching#expectations#entrepreneurship

Hot Take· 1

Hot Take33:38

Schedule Sales Calls Early in the Week

Jasmine recommends holding sales calls from Monday through Wednesday, when prospects may be mentally fresher and more receptive. She applies the same logic to a Tuesday offer deadline, giving buyers the weekend to discuss the purchase before making a fresh decision.

  • Decision fatigue can make late-week choices harder.
  • Prioritize Monday-through-Wednesday sales conversations when practical.
  • Allow buyers time to discuss important purchases.
  • Use timing to support deliberation, not manufacture pressure.

“At the end of the week, people experience decision fatigue.”

Jasmine Star · 33:38

“So scheduling calls Monday through Wednesday is when there are most likely to be mentally fresh and receptive.”

Jasmine Star · 33:38
#sales calls#decision fatigue#scheduling#launches

Explainer· 1

Explainer08:39

Three Business Benefits of Handling Objections

Jasmine argues that objection handling does more than rescue individual sales. Addressing concerns prevents misunderstandings, enables personalized solutions, and builds trust through transparent communication.

  • Clarification prevents buyers from acting on incorrect assumptions.
  • Specific concerns reveal opportunities to personalize the offer.
  • Listening and collaborating make prospects feel heard.
  • Avoiding concerns can erode trust.

“Number one, handling objections prevents misunderstandings. Number two, it allows for personalized solutions. And number three, it builds trust.”

Jasmine Star · 08:39

“When we avoid objections, it sends a message of avoidance which can actually erode trust”

Jasmine Star · 12:34
#sales#trust#personalization#customer experience

Story· 3

Story09:36

A Lost Meal-Prep Sale Reveals Missing Product Messaging

A meal-prep shop owner asks a departing visitor what the store was missing and learns that he wants more vegetables. Explaining that starches can be replaced with vegetables wins the customer and reveals that customization should be promoted more clearly.

  • Ask departing prospects what prevented a purchase.
  • An objection can reveal an existing feature customers cannot see.
  • Clarifying one concern can improve messaging for future buyers.

“because the store owner not just handled the objection, asked for objections instead of letting Jack walk out.”

Jasmine Star · 09:36

“An objection turned into a bigger sales opportunity for clarity”

Jasmine Star · 09:36
#customer feedback#messaging#meal prep#clarity
Story10:38

Why Pausing a Membership Can Beat Waiting for the Buyer to Return

A fitness-studio prospect wants to postpone joining until his busy winter season ends. The owner offers to enroll him now and pause the membership during the months he cannot attend, preserving the relationship without forcing immediate usage.

  • A delayed start can be better than losing the lead.
  • Operational flexibility can personalize a standard offer.
  • Prospects who leave without committing may never return.
  • The accommodation still needs to fit the business model.

“a sale guaranteed in three months is better and more likely than somebody coming back on their own in three months to sign up.”

Jasmine Star · 11:38
#memberships#retention#fitness#flexibility
Story21:32

How Jasmine Earned Access to Events She Could Not Afford

Drawing on her aversion to debt, Jasmine describes offering useful work in exchange for event admission. She proposed assisting organizers, managing breaks, writing copy, or photographing events, while volunteers later used the same approach to attend her own tour.

  • Lack of cash does not always eliminate nonfinancial exchange.
  • Offer organizers a specific, useful deliverable.
  • Match the proposed work to skills you can perform reliably.
  • Access arrangements should create clear value for both parties.

“If I couldn't afford something, I would simply ask, how can I access that?”

Jasmine Star · 22:30

“I was doing whatever I could and I whenever I hear and I see people doing the same thing.”

Jasmine Star · 22:30
#barter#events#resourcefulness#debt

Tool· 1

Tool34:34

Use Buyer Research to Anticipate Sales Objections

Before making an offer, Jasmine's team conducts interviews and studies prospects' public content, life stages, finances, and pressure points. That preparation sharpens the offer and lets the team answer predictable concerns without taking them personally.

  • Research prospects before entering a sales conversation.
  • Study life phase, finances, goals, and pressure points.
  • Use interviews alongside observable customer language.
  • Prepare answers to recurring concerns before launch day.
  • Deep familiarity increases confidence in offer positioning.

“Research your prospects, backgrounds, and potential objections.”

Jasmine Star · 34:34

“When you do homework, you are prepared. You don't take objections personally, and better yet, you don't take objections as a no.”

Jasmine Star · 36:30
#buyer research#ideal customer#positioning#launches

Takeaway· 2

Takeaway28:00

Turn “I Need to Ask My Partner” Into a Shared Trial

Instead of passively waiting for a prospect to consult a partner, a membership business can invite both people into a complimentary trial. This creates a real evaluation period, captures contact information, and supplies natural opportunities for helpful follow-up.

  • Respect the partner's role in the decision.
  • Let both decision-makers experience the product.
  • Define a clear, no-strings-attached trial period.
  • Follow up around usage and early wins rather than applying pressure.

“The owner then offers the membership free of charge for seven days, so that he and his partner can try the membership together.”

Jasmine Star · 28:00

“He could follow up with him on day four and day six and day seven, and he could show up for these people and learn…”

Jasmine Star · 29:04
#free trials#follow-up#partners#memberships
Takeaway37:27

Practice Objection Handling Through Honest Role-Play

Jasmine closes by recommending role-play with a spouse, friend, or fellow business owner. The practice partner should give candid feedback not only on the content of each answer but also on how the response made them feel.

  • Practice before facing objections in live conversations.
  • Ask partners to present realistic buyer concerns.
  • Measure emotional impact as well as factual accuracy.
  • Refine delivery using candid feedback.
  • Repeat practice until responses feel natural.

“Get your spouse, a friend, a fellow business, or whoever and start role playing with objection handling.”

Jasmine Star · 37:27

“Encourage this person to give you honest feedback about how like your response made them feel”

Jasmine Star · 37:27
#role-play#sales training#feedback#practice