14 March 2023

How to Deal with Negative Comments

1Frameworks

4Insights

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Frameworks in this episode

Communication5 steps

Three-Part Negative Comment Response Framework

Filter hostile comments and answer valid criticism with facts, logic, and respect.

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Insights & moments

The myth-busts, hot takes, explainers, and tools worth keeping.

Hot Take· 1

Hot Take06:43

A Negative Comment Can Mean Your Perspective Has Arrived

Jasmine reframes respectful negative attention as evidence that a creator's work has become consequential enough to merit another person's time and opinion. The criticism may still hurt, but it can be interpreted through abundance rather than treated only as a setback.

Disagreement can indicate that a perspective is reaching people.
Opinion, time, and attention are valuable online assets.
The reframe does not deny that criticism is uncomfortable.
Creators can choose an abundance interpretation instead of a negative one.

“When someone disagrees with your point of view, congratulations, you have arrived.”
Jasmine Star · 06:48

“It doesn't make it easier, but you've done something worth somebody having an opinion.”
Jasmine Star · 09:18

#criticism#mindset#attention#creators

Story· 2

Story00:41

A Chance Dinner Led to a Next-Day Speaking Invitation

Jasmine recounts meeting Brendan Bouchard at a dinner arranged through Amy Porterfield and becoming intrigued by how he thought. One week later, he invited her to speak at an event taking place the following day, and she accepted because her schedule happened to be open.

Amy Porterfield introduced Jasmine to Brendan Bouchard over dinner.
Jasmine focused on how Brendan thought, not only on what he said.
Brendan invited her to speak with only one day's notice.
She treated the invitation as an opportunity for adventure.

“whenever I see somebody thinking differently, I ask myself how could I possibly think the same way?”
Jasmine Star · 01:22

“Are you available to speak at my event?”
Brendan Bouchard · 01:37

#speaking#opportunity#networking#brendan bouchard

Story02:33

Why an Authentic Keynote Earned Three Standing Ovations

Speaking to an unusually energized audience of life coaches, Jasmine received three standing ovations. She attributes the response not to a technically exceptional performance but to speaking from her core and voicing what the audience needed to hear about their worth and message.

The audience brought unusually intense energy to the room.
Jasmine received three standing ovations.
She showed up fully as herself rather than performing a persona.
She interpreted the applause as the audience affirming themselves.

“I spoke from the core of who I was and I showed up a hundred percent as me.”
Jasmine Star · 03:34

“I believe that when people were giving me a standing ovation, they were just giving themselves a standing ovation.”
Jasmine Star · 03:57

#public speaking#authenticity#audience#confidence

Takeaway· 1

Takeaway07:37

You Can Credit Your Supporters Without Erasing Your Own Work

In her Facebook response, Jasmine balances gratitude for people who opened doors with recognition of the labor she contributed. She points to a long-running public archive documenting her influences, then lists the humble industry tasks she undertook to learn, build relationships, and earn opportunities.

Acknowledging help does not require denying personal effort.
A durable public archive can preserve the record of contributors and influences.
Proximity to products and people helped Jasmine understand her industry.
She accepted unglamorous work that others would not do.
Opened doors still required her to act and deliver.

“I had the wherewithal and the humility to do things that other people wouldn't.”
Jasmine Star · 08:40

“And yes, people opened the door for me, but I did something.”
Jasmine Star · 08:44

#career#gratitude#agency#industry learning