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Chase Jarvis01 October 2024

How to Take Bigger Business Risks with Chase Jarvis

3Frameworks
10Insights

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Frameworks in this episode

Insights & moments

The myth-busts, hot takes, explainers, and tools worth keeping.

Myth Buster· 1

Myth Buster31:51

Why a $36 Million Run Rate Was “Not That Interesting”

Jarvis describes the shock of learning that a strong, rapidly growing company can still disappoint venture investors. Because venture capital seeks exceptionally large exits, a valuable and profitable business may be treated as inadequate if it appears unlikely to reach a billion-dollar valuation.

  • CreativeLive reached a $36 million annual recurring revenue run rate.
  • The company was growing approximately 40% year over year.
  • A prominent investor still considered the result uninteresting.
  • Venture capital incentives can conflict with building a durable, moderately sized company.

“And the investor looked me in the eyes across the table just after a great board meeting and said, it's just not that interesting.”

Chase Jarvis · 33:00
#venture-capital#growth#incentives#startups

Hot Take· 1

Hot Take37:35

Doing Anything for the Company Can Still Betray the Founder

Jarvis stepped into the CEO role because CreativeLive needed leadership and another external hire posed substantial risk. Although he learned to perform the role, he later concluded that becoming a venture-backed CEO conflicted with who he authentically wanted to be.

  • Duty to a mission can justify difficult short-term behavior.
  • Capability does not prove that a role is personally aligned.
  • The fixer instinct can conceal self-betrayal.
  • A positive company outcome can coexist with a personal mistake.

“And I talked about in that in the book about that actually being a betrayal of myself.”

Chase Jarvis · 39:00

“It's like, no, that I have the ability and the willingness, the drive to learn those skills and to become good at it. Yes.”

Chase Jarvis · 39:51
#founder#identity#ceo#self-awareness

Explainer· 2

Explainer19:34

How Conformity Trains the Fear Muscle Out of Us

Jarvis argues that people begin with creativity and a willingness to experiment, but institutions and social expectations teach them to conform. His second-grade experience illustrates how authority can redirect a child from creative entrepreneurship toward a conventional identity that feels socially safer.

  • The ability to move through fear is trainable.
  • Creativity and risk tolerance can both be discouraged early.
  • Social belonging rewards fitting in.
  • A remarkable life requires balancing connection with authentic individuality.

“It's it truly. Is that all the best stuff in our lives is on the other side of fear and the ability to go. There…”

Chase Jarvis · 19:34

“We start being told what normal is and how we should fit in.”

Chase Jarvis · 20:24
#fear#creativity#conformity#childhood
Explainer33:49

How Hypergrowth Dilutes a Founder's Culture

Jarvis explains that increasing headcount from ten to 100 employees in a year made personal connection and cultural transmission impossible to maintain informally. When recent hires immediately recruit more people, the founder's values must pass through people who have barely absorbed them themselves.

  • Rapid hiring overwhelmed direct founder relationships.
  • New employees hired others before fully learning the culture.
  • Values and company ethos became distorted through transmission.
  • Operational growth created an identity problem, not only a staffing problem.

“And then when you, you know, go from ten employees to 100 employees in a year, you literally can't meet everyone fast enough.”

Chase Jarvis · 33:49

“So I became the person. And that was a horrifying experience to me to have, you know, the values of the company getting morphed”

Chase Jarvis · 33:49
#culture#hypergrowth#hiring#leadership

Story· 3

Story11:47

The 30-Second Yes That Put a Live Wedding Online

Jasmine Star recalls receiving Jarvis's unconventional invitation to photograph a real wedding live on the internet when the format had no obvious precedent. Despite having little context and no frame of reference, she accepted almost immediately, leading to a broadcast watched by approximately 150,000 people.

  • The proposal was unprecedented for Jasmine Star.
  • She had almost no information about the production when she agreed.
  • The wedding was real and broadcast live.
  • The event attracted roughly 150,000 viewers and trended on Twitter.

“And then I was like, let's do it. I think I gave it like maybe 30s.”

Jasmine Star · 12:39

“So and I will say that 150,000 people watched that live wedding, 150,000 people.”

Chase Jarvis · 13:19
#risk#creativeLive#wedding#entrepreneurship
Story26:34

What CreativeLive's Explosive Scale Looked Like Inside

CreativeLive grew from occasional classes to as many as 70 productions in a month, ultimately serving tens of millions of users. Behind the public milestones were confusion, technical risks, volunteer effort, repeated failures, and a team working from lists of everything likely to break.

  • The earliest broadcasts operated with substantial technical uncertainty.
  • Employees and volunteers rallied around accessible education.
  • Production expanded from roughly one class a month to 70 classes in a month.
  • The company raised about $60 million and generated hundreds of millions in revenue.

“And it was all of the that will break tomorrow. Yeah. And it was a very long list on this whiteboard”

Chase Jarvis · 27:04

“The journey in. There was everything that you could imagine. It was essentially a life smashed into a decade.”

Chase Jarvis · 28:05
#creativeLive#scaling#startups#operations
Story42:48

Why Jarvis Threw Away His Book Eight Weeks Before Deadline

After roughly 18 months of work and 55,000 written words, Jarvis discarded almost the entire manuscript shortly before it was contractually due. He retained about 5,000 words and rebuilt the book, treating the decision as an application of the internal tools the book itself describes.

  • The project included months of research and 13 months of intensive writing.
  • The discarded draft contained approximately 55,000 words.
  • Only about 5,000 original words survived.
  • The restart occurred fewer than eight weeks before the manuscript deadline.

“And 13 months into really active writing and about eight weeks just shy of eight weeks prior to the first version of the manuscript being…”

Chase Jarvis · 43:29

“There was 55,000 words in the book, ended up being about 65,000 words, and I kept about 5000 of the original words.”

Chase Jarvis · 43:48
#writing#books#revision#creative-risk

Takeaway· 3

Takeaway06:57

Why Sharing Became Chase Jarvis's Competitive Advantage

Jarvis says secrecy was normal among professional photographers when he began, leaving aspiring practitioners with few useful resources. He differentiated himself by documenting both the successes and difficulties of his journey, turning openness into a professional advantage and a foundation for community.

  • Professional photography knowledge was traditionally guarded.
  • Jarvis began documenting his journey with a full-time video collaborator in 2005.
  • He credits sharing, not only photographic ability, with setting him apart.
  • The openness built a community around learning together.

“And yet I feel like what set me apart as one of the early people in photography and a pioneer was specifically sharing.”

Chase Jarvis · 07:48

“Not just the good stuff either. Sharing my journey on the internet.”

Chase Jarvis · 07:48
#sharing#photography#community#transparency
Takeaway44:04

Stop Seeking Attention and Start Directing It

Jarvis contrasts the internet's fixation on acquiring attention with the deeper skill of choosing where attention goes. What receives sustained attention expands, shapes behavior, and can produce distinctive work that ultimately attracts others without making external validation the primary goal.

  • Attention is a trainable internal capacity.
  • What receives attention tends to expand.
  • Modern culture encourages seeking attention rather than directing it.
  • Distinctive work attracts attention as a consequence of focused effort.

“One it is what you pay attention to expands.”

Chase Jarvis · 44:48

“And the irony, the twist is that it's not about getting attention, it's about paying it.”

Chase Jarvis · 44:48
#attention#focus#mindfulness#authenticity
Takeaway51:27

The Goal Is to Get Better at Being Lost

Jarvis rejects the idea that a well-lived life avoids uncertainty or error. The stronger objective is to become comfortable when direction disappears, trust the ability to return to oneself, and emerge incrementally kinder, braver, and stronger.

  • Getting lost is a normal part of a meaningful life.
  • Self-trust makes uncertainty more tolerable.
  • The answers are primarily an inside game.
  • Small gains in courage and strength accumulate through recovery.

“But the goal is not to not get lost The goal is to get good at getting lost and feel comfortable in that moment,”

Chase Jarvis · 51:27

“Just 1%, you know, kinder, 1% stronger, 1% more brave. That's to me where the best stuff is.”

Chase Jarvis · 51:27
#resilience#uncertainty#self-trust#growth