A Tech Company's Subscription Goals Can Undermine Great Podcasting
After Spotify acquired Gimlet, Muccio saw a growing conflict between the production team's desire to maximize listening and Spotify's goal of gaining paying subscribers. Although Spotify possessed more listener data, he says it did not become actionable insight that helped his team make better episodes.
- Media teams optimized for audience reach and quality
- Spotify optimized for paying subscriber growth
- Available listener data did not reach Muccio in a useful form
- Policy changes made the desired show harder to produce
- Acquisition benefits for employees coexisted with creative drawbacks
“being a part of a tech company is just very different than being a part of a media company. The incentives are very different.”
“our incentive was just to have as many people as possible listen to the great work that we put so much time into making. Their…”