Visibility Metrics Cannot Rescue an Unbelievable Endorsement Story
Lambertson argues that startup partnerships need a narrative customers can believe, not merely a famous face that satisfies reach and demographic targets. The Chia Company found that Kelly Slater's genuine connection to Australia created a credible path from his life to the company's farms and product, unlike endorsements consumers assume are artificial.
- Customers assess whether a celebrity would plausibly use the product
- A partner's lived connection can supply the campaign narrative
- Believable storytelling matters alongside visibility and demographic metrics
- Strong partnership narratives may emerge during deal development
“It really comes down to storytelling, frankly.”
“it takes the customer on a journey that is ultimately believable.”