Beautiful Branding Cannot Replace a Defined Ideal Customer
A B2B company began developing a consumer brand while defining its target only as women. Jasmine argued that branding could not be evaluated without knowing whether it was intended for a woman in her twenties, thirties, forties, or fifties because age affects aesthetics, typography, readability, and navigation.
- A demographic as broad as women is not a usable customer profile
- Design effectiveness depends on the intended audience
- Age can affect font-size and navigation preferences
- Pause early rather than reverse-engineering customer fit after launch
“But you haven't identified your ideal client profile.”
“I can't actually adequately assess if the brand is going to be effective because I don't actually know who you're marketing to.”