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19 September 2023

The Key Questions to Ask in Each Phase of Business (and How They Can Help You Grow Faster)

1Frameworks
5Insights

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Frameworks in this episode

Insights & moments

The myth-busts, hot takes, explainers, and tools worth keeping.

Myth Buster· 1

Myth Buster15:56

Predictable Revenue Is Sometimes a Model Choice, Not a Tactics Problem

Not every business naturally produces recurring monthly revenue. A founder who wants predictability must either adopt a recurring model such as a membership or accept that launches, promotions, or sales activity drive the existing model.

  • Distinguish recurring models from promotion-driven models.
  • Do not assume every business should produce revenue identically.
  • Change the model if predictable revenue is essential.
  • Otherwise align expectations with the current model.

“You can either build a business around predictable revenue like a membership or a subscription, or you have to accept the fact that your business…”

Jasmine Star · 15:56

“Now, there isn't a right or wrong model, but you must either change your business model for predictable revenue or change your mindset to accept…”

Jasmine Star · 16:48
#revenue#business-model#subscriptions

Tool· 3

Tool15:08

Draw the Dream Org Chart Before You Can Afford the Team

A future-state organizational chart can clarify the sequence of roles a growing business will need. Empty positions are useful because they reveal the hiring path without requiring immediate recruitment.

  • Draw the complete future team structure.
  • Define roles before attaching names to them.
  • Choose which empty role should be filled first.
  • Connect hiring milestones to revenue goals.

“You're going to create an. Organizational chart. A CEO and then a COO. And then you're going to draw circles in your org chart.”

Jasmine Star · 15:08

“At least you know the team that you're building.”

Jasmine Star · 15:08
#hiring#org-chart#team
Tool15:56

Give Every Planned Hire a Minimum ROI Threshold

Star connects hiring affordability to the measurable value a role should create. Her simplified rule is that a hire should return more value than the compensation paid, giving the founder a concrete revenue threshold for recruitment.

  • Tie each hire to a revenue milestone.
  • Estimate the value the role should create.
  • Require expected value to exceed compensation.
  • Use the threshold to sequence hiring decisions.

“Sometimes I'll tell myself, okay, once I hit this revenue number, I'm going to hire this person for 75,000.”

Jasmine Star · 15:08

“All I'm just saying is I can hire them if I know that they're going to bring in at least $1,000 more than I'm paying…”

Jasmine Star · 15:56
#hiring#roi#finance
Tool16:48

Build an Ad Campaign from One Specific Customer Result

Customer outcomes can become the clearest proof for future buyers. Star recommends identifying a concise, concrete result from an existing client and making that result the central promise and content of an advertising campaign.

  • Ask what results current customers achieved.
  • Select a specific and credible outcome.
  • Use the customer’s words as marketing proof.
  • Connect past evidence to the promise for future clients.

“And then you're going to take their results, even if it's just one sentence and you're going to build an entire ad campaign about what…”

Jasmine Star · 16:48

“If you want more clients, then look back at your results to create a clear path to promises for future clients.”

Jasmine Star · 16:48
#testimonials#advertising#social-proof#leads

Takeaway· 1

Takeaway13:11

If You Dug Yourself into a Hole, Schedule the Break

Star argues that exhaustion is not solved by continuing the behavior that created it. Even when rest feels inconvenient, putting a break on the calendar can preserve the ability to keep working over time.

  • Stop compounding exhaustion with more work.
  • Schedule rest instead of waiting for a convenient moment.
  • Treat recovery as support for sustained performance.

“My mentor told me a couple of weeks ago, if you dug yourself in a hole, stop digging.”

Jasmine Star · 13:11

“But actually taking a break is what helps you continue pushing over time.”

Jasmine Star · 13:11
#rest#burnout#resilience