Be Romantic About Staying Current, Not About Your Services
Gary explains that his commitment is to building a world-class marketing communications company, not preserving any particular service or organizational shape. He is willing to change what the company sells and how many entities it contains as attention and communication evolve.
- Commit to the strategic outcome rather than a favored channel
- Services should change as customer attention and innovation change
- Organizational structure is a tool, not an identity
- Long-term relevance requires continuous attention to communication trends
“I was never going to be overly romantic about social media.”
“More importantly, I was romantic about being always current.”