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11 June 2024

When You Should “Break the Rules” in Your Business

2Frameworks
8Insights

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Frameworks in this episode

Insights & moments

The myth-busts, hot takes, explainers, and tools worth keeping.

Myth Buster· 1

Myth Buster07:23

Healthy Rule Breaking Is Not Reckless Rebellion

Jasmine distinguishes strategic rule breaking from ignoring constraints for convenience. The difference rests on intention and consequence: bending a convention to create a considered benefit is unlike violating it carelessly with no regard for others.

  • Intention helps distinguish strategic action from selfish convenience.
  • Consequences matter as much as motives.
  • Healthy rule breaking often bends rather than destroys a rule.
  • Rebellion alone is not a business strategy.

“Well, I'd say it boils down to two things intention and consequence.”

Jasmine Star · 07:23

“Healthy rule breaking is more like bending the rules, and I feel like it's often done with good intentions.”

Jasmine Star · 07:23
#intention#consequences#risk

Explainer· 2

Explainer02:53

Why Business Rules Should Work Like Training Wheels

Jasmine argues that rules provide stability while someone learns foundational processes, but can become limiting after that stage. Continuing to follow them unquestioningly can suppress creativity and prevent adaptation as markets change.

  • Rules can help beginners learn foundations and processes.
  • Mature businesses need room to develop their own style.
  • Rigid conventions can stifle creativity.
  • Yesterday's effective rule may fail in a changing market.

“I like to think of rules in business, like training wheels on a bike.”

Jasmine Star · 02:53

“Rules that worked yesterday might not work tomorrow.”

Jasmine Star · 07:23
#business rules#creativity#adaptation
Explainer25:46

The Three Fears That Surface When You Defy Business Norms

Jasmine identifies fear of failure, self-doubt, and anticipated criticism as common emotional barriers to unconventional action. She recommends treating failed attempts as learning experiences, trusting firsthand knowledge of the business, preparing responses to criticism, and staying focused on results.

  • Failure can produce valuable information even when an experiment misses.
  • Breaking convention requires trusting your knowledge of your own business.
  • Peers may criticize choices they lacked the courage to make themselves.
  • Prepared responses make backlash easier to withstand.
  • Results can eventually reduce resistance and inspire imitation.

“I have learned more from my failures than my successes.”

Jasmine Star · 25:46

“Your success will silence their doubts.”

Jasmine Star · 27:55
#fear#self-doubt#criticism#resilience

Story· 4

Story04:47

A Coffee Station Exposes the Cost of “Always Done This Way”

At a Hawaiian resort, JD noticed that cups and condiments were arranged in a way that forced customers to move backward and created a line. An employee explained that the layout had persisted for 16 years, even though its creator had retired, illustrating how inherited systems survive after their logic disappears.

  • The station's layout forced customers to move in conflicting directions.
  • A one-direction flow could have reduced waiting.
  • The system remained unchanged because it was inherited.
  • Operational inefficiency can hide behind institutional habit.

“But it's always been done this way.”

Jasmine Star · 05:41

“Wait, are you telling me that you've been keeping in a system for 16 years, built by somebody who's no longer here when it actually…”

Jasmine Star · 06:34
#efficiency#process design#status quo
Story08:26

How Coco Chanel Replaced Restriction With Freedom

Jasmine recounts how Coco Chanel challenged early twentieth-century women's fashion by emphasizing comfort, clean lines, and freedom. Her short hair, menswear-inspired outfits, and unconventional use of jersey fabric became symbols of differentiation and industry-changing innovation.

  • Chanel emerged from poverty rather than privilege.
  • She rejected restrictive and male-oriented fashion conventions.
  • Her designs prioritized comfort, elegance, and freedom.
  • Distinctive choices helped transform an industry.

“Chanel believed that fashion could be about comfort and elegance and above all, freedom.”

Jasmine Star · 08:26

“Chanel's proof that sometimes the best way to succeed is to break the rules and take some risks.”

Jasmine Star · 09:26
#coco chanel#fashion#innovation#differentiation
Story15:23

The Live Wedding Broadcast That Nearly Broke Jasmine

During an unprecedented live wedding-photography course, Jasmine exposed her entire process, including imperfect raw work that professionals normally conceal. Online criticism left her fearing she had destroyed her career, but showing the polished final gallery reversed the narrative and made the event a defining success.

  • The event exposed both raw work and the finished client result.
  • Viewers initially attacked the imperfections they saw.
  • Jasmine openly addressed the criticism on the final day.
  • The complete transformation made the process relatable and inspiring.
  • A feared career-ending mistake became a major career breakthrough.

“Never before has somebody shown everything. Open the kimono to the most dramatic, awful parts of your business.”

Jasmine Star · 18:17

“I think I just ruined my career.”

Jasmine Star · 18:17
#transparency#criticism#creative live#career story
Story29:53

Publishing Premium Prices to Stop Wasting Time on Bad Leads

When photography demand increased, Jasmine found herself processing many inquiries from people who could not afford her services. She broke the prevailing convention by listing her prices publicly, allowing prospects to qualify themselves before contacting her.

  • High inquiry volume was consuming time without producing qualified clients.
  • Many prospects could not afford even half of the stated rate.
  • Public pricing filtered mismatched leads earlier.
  • Breaking an industry norm improved operational focus.

“I just started listing my prices.”

Jasmine Star · 29:53

“I don't need to waste time going through inquiries for people who couldn't even afford half of what I was charging at the time.”

Jasmine Star · 29:53
#pricing#lead qualification#photography#efficiency

Takeaway· 1

Takeaway20:09

Why Showing Imperfection Made Success Feel Achievable

The Creative Live audience did not merely see a polished photographer; it saw the uncertain, imperfect work required to produce a professional result. Jasmine says that transparency allowed viewers to recognize themselves in her journey and question what was stopping them from acting.

  • Highlight reels can hide the process behind professional outcomes.
  • Visible imperfection made Jasmine's success more relatable.
  • The audience saw that talent was not the only path to achievement.
  • Process transparency became a recurring business mantra.

“They saw that somebody who wasn't the best or the most qualified or the most talented could legitimately show up like a broken gangster and…”

Jasmine Star · 20:09

“Because I say if you could do if you could make a career and make millions by not being the best, then what? Stopping you?”

Jasmine Star · 20:09
#imperfection#relatability#transparency#mindset